Forum Discussion
luishattm
Hace 8 añosNetwork Novice
Refund when cancelling prepaid plan?
I have some phones on prepaid plans for relatives. I will be needing to cancel them soon. A couple of them have balances in the accounts. Will those balances be returned to me when I cancel or...
- Hace 8 años
There are no refunds on prepaid.
ddupmul
Hace 5 añosNetwork Novice
ddupmul wrote:
Why not?? I switched from TMobile prepaid to TMobile postpaid, but have to "donate" around $75 to TMobile? I didn't plan on switching, but when my wife's pixel on google fi finally stopped working, I decided to re-eval our phone plans.
tmobile also messed up and I lost my old phone number.
Loosing a phone number is more than inconvenient. I have many many accounts setup with two factor authentication. Some of those use SMS - which is now broken.
im not really sure that I understand why my prepaid $$ is lost. Who gets it???
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