T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans

NKC777 wrote:

Same issue here with 55+ senior plan.  Rep told me when I signed up that my rate would never increase so long as I did not change plans, and kept my account in good standing.  I have not changed plans, and my account is, and has always been in good standing.  I contacted T Mobile customer service today about the issue, and they tried to gaslight me by telling me that my plan never included a lifetime price lock guarantee.  Frauds and liars.  I see a class action lawsuit coming on this one.  Any good lawyers out there?  I also just filed a complaint with the FCC.  If anyone else would like to make a complaint, here is the link:  https://consumercomplaints.fcc.gov/hc/en-us  Takes about 5 minutes or less.

You might want to also file a fraud complaint with the FTC, file a complaint with the BBB, and also your state's attorney general, especially if your state was one of the 13 that sued to try to block the Sprint merger. Now T-Mobile wants to merge with U.S. Cellular, reducing competition even further…. now that they've shown their true colors after the Sprint merger, the U.S. Cellular merger should be blocked.