Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
This is clearly a breach of contract.
I have had multiple phone calls from T-Mobile’s Executive Response office.
In each case I have sent them a copy of the T-Mobile Press Release from 2017 which said:
Now, T-Mobile ONE customers keep their price until THEY decide to change it.
T-Mobile will never change the price you pay for your T-MobileONE plan.
When you sign up for T-Mobile ONE, only YOU have the power to change the price you pay.
I asked the representative from the Executive Response office to send me anything relating to my plan that said that T-Mobile could change my rate.
The best he was able to send me was a different press release cual I had never seen de 2015, which was two years before I signed up for my plan which did have language that did provide some wiggle room.
So again, when it comes to the offer that I signed up for - “The T-Mobile One” plan, this is clearly a breach of contract on the part of T-Mobile.
