Forum Discussion
T-Monile Chat Giving Bad Info
Anyone else having issues with T-Mobile chat just saying whatever to get you off the chat? I had this conversation where I was told my bill would be 92 going forward, and that it would be applied per...
Yes. They've done this exact thing with me. I got in on a couple of the "too good to be true" promos earlier this year. I even confirmed details with chat reps before purchasing services and devices. The promos were never fully applied and I've had to call and chat every month since to get the credits. Now they are just outright refusing to honor the promos. Then I noticed they have also been deleting certain parts of my chat transcript such as admitting they misled me. I took screenshots of all of it though before they did that. I advise everyone to do the same.
