5g home internet problem

I did talk to the Tech support and he told me that the issues I’m having is something the engineers are aware of and seem to be happening more and more- so they are fixing it
Homeboy did give me a $30 credit to my acct and said they will try to get it fixed.  I know the 5G works fine because it was working in my area last week.  Whatever update I did or if they changed anything f'd up my coverage.  

So we'll see what they do.  I suggest calling in and cont to complain.  It's the only way that they do make changes and usually Customer Service directors and VPs look at the numbers…..just feedback I have picked up being in Customer service mgmt