Forum Discussion
5G or 4G or 2G Signal coverage issue.
I am located in 39 SCHOOL ST ASHBURNHAM. According to the official website, this area is covered by 5G, but in reality, my phone cannot connect to the network. There is no 5G, no 4G, no 2G, and I can...
Using the fccs coverage map… you're effectively in / at No Serice border. Welcome to TMobile rural service
It is great that you have been able to talk with others in the area and confirm that this issue is not just happening to you alone. In order to get engineers looking at the situation, you would need to contact one of our support teams and have them file a ticket for that address. Most people on this Community like to reach out via Facebook or X by selecting the icon at the bottom of this page and sending a direct message to the T-Mobile Help account. You can also message us through your T-Mobile app or call 611 from your handset. I would encourage as many people as possible to file that ticket because more reports=more urgency.
