Forum Discussion
Alaska Coverage
I am going to Alaska and would like to know more about the coverage. I already checked the coverage map and it indicated that there is "partner coverage". I also read that the partner coverage is...
Hola @leahrenae76
Do you have a regular monthly account (postpaid) or are you prepaid?
Do you know where all you'll be yet?
Roaming in Alaska will be on either GCI or AT&T.
When you're on GCI, it's treated like you're on T-Mobile's network from a bucket. In the places where you might see AT&T, texting/calling is just like normal (included in your plan if you've got a normal postpaid account). For data roaming, you can check out Preguntas frecuentes sobre roaming nacional de datos to see how much data you might have available. We have a great roaming deal with GCI, AT&T isn't quite as generous.
As for coverage, I drove from Canada across through Fairbanks, down to Anchorage and the peninsula below, then back out to Canada. Coverage is generally pretty good. Obviously it's Alaska so there's a lot of nature but if you've looked at the places on the coverage map and it shows service then you should be at least able to call and text. I was chatting (both carrierS), texting (both carriers) and even streaming music/videos (on GCI) throughout my trip.
So I see the thread is old now, but here’s something no one at T-Mobile will tell you(for some strange reason) — if you have a business account — everything will work as it does in the rest of the U.S. Only reason I figured this out, was because when I was there (and ran out of my 200m) — there was another girl who had T-Mobile and had no issues, after many hours spent on the phone with support — one (out of 20+ reps) suggested that perhaps she’s on a business account.
This is absolutely ridiculous, but it is true.
