Forum Discussion
Anyone fed-up with horrible coverage from TMobile
This is a Description of our Complaint with T-Mobile and the BBB: For the past almost 3 years we have had all of our family cell phone lines with T-Mobile. We switched over from Verizon about 3 year...
Won't do much good but assist in having you ported. I've filed tickets for several of T-Mobile's 'Dead zones' that T-Mobile has claimed 'Verified 4G LTE', as well a 5G service. These areas get you … 'No Service' or 'Emergency SoS' only on AT&T or Verizon. It's been 7 years, and their maps show 'more' coverage, yet … the service is still the same.
- Try before you buy. Wireless is notorious for this. Not everywhere is equal with all carriers.
- Don’t buy the line of “we’re deploying 5G and it will get better” - as it may .. but not always in all places.
- Their merge with Sprint shouldn’t cause YOU issues .. that’s for Sprint customers, mainly.
- Their ‘apologies’ won’t fix the service.
If T-Mobile 'billing/care' reps won't fix, escalate through BBB. T-Mobile upper levels will contact you, as they dislike the public rating that they're getting, and want to resolve the issue (i.e. will work for ratings).
BBB customer reviews: 1.2/5stars
