Forum Discussion
Can't receive data when on 5G UC
New Pixel 6 Pro. Worked fine for first few days. Now when the phone shows connected to 5G UC, I can not receive any data or connect to internet. There's an exclamation point in the notification area. If the phone shows just 5G or LTE them I can receive data. Tried resetting all networks and still won't work on 5G UC band.
- tchester1109Newbie Caller
I just emailed him too.
- Steven_DavisRoaming Rookie
Also Neville Ray is on Twitter @NevilleRay
- SelenaRae78Newbie Caller
Handyman wrote:
marmen wrote:
Why only my phone?
If you are getting a solid 5 bars 5gUC, then I've had the same issue at times: congestion (i.e., near a ball game). Anything less than 5 bars, 5GUC suffers tremendously (your phone can see it but the tower is not hearing your phone).
My solution, unfortunately, has been to disable 5G altogether,
I'm in the Kansas City area. This past week I've had the exact problem with 5G UC. Just came out of no where. I turned Sim off, waited, then tried, nothing. So I went back and changed automatic 5g and im using automatic lte, and my phone is working fine again. I have s21 plus 5g.
- fireguy_6364Modem Master
so for you its happening at peek hours..usually means they are either in process of working on said towers and upgrading them or they are still in need of said upgrades. the towers you are connecting to at those hours are over capacity at those times due to how many people are on them.
- SelenaRae78Newbie Caller
fireguy_6364 wrote:
so for you its happening at peek hours..usually means they are either in process of working on said towers and upgrading them or they are still in need of said upgrades. the towers you are connecting to at those hours are over capacity at those times due to how many people are on them.
I don't think it's happening at peak times, it's happening all day for me regardless of time. My job requires me to be on my phone with calls all day especially since I have to check satellite sites. The issue is on going all day. For me, anyways!!
- magenta10403492Network Novice
I purchased S22+ today with Note 20 5G trade in. The speed on S22 is very low.Like 4g low. Note 20 was working fine . So I did a chat and we spent about an hour troubleshooting the network and the phone. Changing settings,restarting,turn on/of some stuff on the phone Nothing helps. Note 20 doesn't have any "UC" on display and provided 150-250Mb on the speed test. S22 do has "UC" and gets between 10-20 Mb. CS thinks there is a network outage in my area but this affected only S22 but not older 5G devices.
- gauthigNetwork Novice
Having same issue. At time I see just 5G and it is fast, as soon as I get 5UC it craw’s sub 1mbs on the speed test .
Called suppoert, 46 minutes later they said it might be a problem with my "OLD PHONE". I have a ZFlip 4,
- CindyNNewbie Caller
I also want to add to my note above is that I have new devices. New LG tv, desktop and iPhone 14. It is not my devices.
- AC_ErieNetwork Novice
fnm500 wrote:
Hola all,
Is this data stalling issue on 5G still happening to you guys?
Any improvements recently?
gracias
It has certainly gotten better late this year for me, I can keep 5G on pretty much all the time.
There are blips where it's noticeably slow, like ping, not download speed, even with 100% bars. But I don't have the roaming problem anymore where it seems like it's not connecting to the next tower when I drive somewhere and I'm dead in the water with 5G UC showing.
- FdaddyNetwork Novice
I am having no data when I see 5G UC
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