Forum Discussion
Coverage sucks! 100%
My daughter when to Whitewater University Zip Code 53190.
Coverage sucks! we were unable to call from deferent locations!
How we are suppose to talk!
Rest providers do not have a problem as T-Mobile!
Before I will switch my family is T-Mobile able provide better service?
I just took a look at that location and the coverage is pretty sparse 😥 I am also not seeing any immediate enhancements to the area. While we would love to have your business, we would not want you to have a poor experience.
Another example of T-Mobile's not paying adequate attention to smallish college towns that have an impact way out of proportion to their nominal populations.
Whitewater, WI appears to be served by a single tower running only mid-band. US Cellular owns the band-12 license in that market and it will be mid-October before several OTA TV stations clear the band so that T-Mobile can deploy their 600 MHz (band-71) licenses.
Have you tried roaming USCC there? What phones do you use?
Part of the problem is with your phones. None of the phones has 71. The iPhone 6 does not have band-12. I'm not sure about the Lumia 1020 because there are several models of that phone. I'm not saying that having newer phones would fix the issue right now, but it might help in a few months.
Are you on some sort of family plan? Are the phones unlocked? If T-Mobile wasn't meeting my needs, I wouldn't hang around waiting for them to get better. You might consider switching to another carrier/MVNO. Cricket is pretty economical as long as you don't travel abroad very often. They use AT&T's signals.
I am in new york city / jersey city and the reception is absolutely horrible both at home and at work. I am in the zip code 07311, and work near 10282, and in both locations, calls frequently drop, to the point where the cell phone service is practically unusable.
I can't wait to transfer to another company, this is horrendous and not worth it even if Tmobile paid me to use their service.
iPhone 6
Lumia 640
Lumia 1020
Do you know anyone else with Tmobile in that area?
Those are all older phones just to make sure it's the coverage and not the phone.
Maybe WiFi Calling could help you keep in touch? 😉 One of the best Tmo perks!
Here are phone especificaciones
I phone 6
Red
GSM 850 / 900 / 1800 / 1900 - A1549 (GSM), A1549 (CDMA), A1586
CDMA 800 / 1700 / 1900 / 2100 - A1549 (CDMA), A1586
HSDPA 850 / 900 / 1700 / 1900 / 2100 - A1549 (GSM), A1549 (CDMA), A1586
CDMA2000 1xEV-DO - A1549 (CDMA), A1586
TD-SCDMA - A1586
LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 13(700), 17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700) - A1549 GSM, A1549 CDMA
LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 13(700), 17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 38(2600), 39(1900), 40(2300), 41(2500) - A1586
HSPA 42.2/5.76 Mbps, LTE-A Cat4 150/50 Mbps, EV-DO Rev.A 3.1 Mbps
Lumia 1020
Red
GSM 850 / 900 / 1800 / 1900 - all versions
HSDPA 850 / 900 / 1900 / 2100 - RM-875, RM-877
HSDPA 850 / 900 / 1700 / 1900 / 2100 - RM-876
LTE band 1(2100), 3(1800), 7(2600), 8(900), 20(800) - RM-875
LTE band 2(1900), 4(1700/2100), 5(850), 17(700) - RM-877
HSPA 42.2/5.76 Mbps, LTE Cat3 100/50 Mbps
Lumia 640 ELT
Red
GSM 850 / 900 / 1800 / 1900
HSDPA 850 / 900 / 2100
HSDPA 850 / 1700(AWS) / 1900 / 2100 - T-Mobile
LTE band 1(2100), 3(1800), 7(2600), 8(900), 20(800)
LTE band 1(2100), 2(1900), 4(1700/2100), 5(850), 7(2600), 12(700), 17(700) - T-Mobile
HSPA 42.2/5.76 Mbps, LTE Cat4 150/50 Mbps
I just took a look at that location and the coverage is pretty sparse 😥 I am also not seeing any immediate enhancements to the area. While we would love to have your business, we would not want you to have a poor experience.
My service is horrible too, my wife will be sitting next to me and her phone works but mine doesn't, then it will the opposite the next day. Calls cut in and out. We both have the exact same phone, we both lose service frequently everyday. Phones say LTE and show full bars but nothing loads. I switched from Verizon a while back and it was a huge mistake. I honestly didn't believe that in 2021 that there were any providers with this horrible of service. I live I in area code 89706. They have swapped out our phones multiple times for different models and claim that we should have great service but my internet doesn't work at least half the time. I have never experienced such shorty service, can't wait to pay off these phones or find another carrier that will pay them off so I can say goodbye to T-Mobile
