Forum Discussion
Data Issues.....HELP
Please help!! I am traveling in Europe and I do not have data access. I can only communicate connected to wifi. I have called for assistance and the auto recoding says call back later.
According to T-Mobile's website, if you purchased the T-Mobile version of the Galaxy Z Flip 4. The supported bands are:
GSM: 850 MHz, 900 MHz, 1800 MHz, 1900 MHz; roaming LTE: 1, 3, 7, 8, 13, 18, 19, 20, 25, 26, 28, 38, 39, 40; LTE: 2, 4, 5, 12, 14, 46, 48, 66, 71; UMTS: banda I (2100), banda II (1900), banda IV (1700/2100), banda V (850), banda VIII (900); 5G: n41, n66, n71, n260, n261
Device link: Samsung Galaxy Z Flip4 | 4 colores en 256 GB y 128 GB | T-Mobile
When looking up the bands deployed over in the Netherlands, the compatibility for the Z Flip 4 is fairly compatible.
Bands 1, 3, 7, 8, 20, 28, 32, and 38 are what could potentially be deployed. The T-Mobile Z Flip 4 supports 1, 3, 7, 20, 28, and 38 but not band 32. You could potentially be in a service area where only band 32 is deployed.
Fuente: List of LTE networks in Europe - Wikipedia
Usually though, it's a matter of T-Mobile's roaming information for roaming partners being out of date. This is why it is recommended to add the APN of the carrier you are roaming on to to help resolve any issues. Don't delete the T-Mobile APN. Just add one for which ever carrier (more than likely T-Mobile NL) to ensure the device has the correct settings to connect to the network. Some devices also hae a separate setting for data when roaming. Check your network settings to make sure that not only roaming is enabled, but data roaming is as well, if that setting is there.
You can find the T-Mobile NL APN settings here: T-Mobile Netherlands - Netherlands - APN Settings
According to T-Mobile's website, if you purchased the T-Mobile version of the Galaxy Z Flip 4. The supported bands are:
GSM: 850 MHz, 900 MHz, 1800 MHz, 1900 MHz; roaming LTE: 1, 3, 7, 8, 13, 18, 19, 20, 25, 26, 28, 38, 39, 40; LTE: 2, 4, 5, 12, 14, 46, 48, 66, 71; UMTS: banda I (2100), banda II (1900), banda IV (1700/2100), banda V (850), banda VIII (900); 5G: n41, n66, n71, n260, n261
Device link: Samsung Galaxy Z Flip4 | 4 colores en 256 GB y 128 GB | T-Mobile
When looking up the bands deployed over in the Netherlands, the compatibility for the Z Flip 4 is fairly compatible.
Bands 1, 3, 7, 8, 20, 28, 32, and 38 are what could potentially be deployed. The T-Mobile Z Flip 4 supports 1, 3, 7, 20, 28, and 38 but not band 32. You could potentially be in a service area where only band 32 is deployed.
Fuente: List of LTE networks in Europe - Wikipedia
Usually though, it's a matter of T-Mobile's roaming information for roaming partners being out of date. This is why it is recommended to add the APN of the carrier you are roaming on to to help resolve any issues. Don't delete the T-Mobile APN. Just add one for which ever carrier (more than likely T-Mobile NL) to ensure the device has the correct settings to connect to the network. Some devices also hae a separate setting for data when roaming. Check your network settings to make sure that not only roaming is enabled, but data roaming is as well, if that setting is there.
You can find the T-Mobile NL APN settings here: T-Mobile Netherlands - Netherlands - APN Settings
Have you checked your apn to see what network you're connected to and also make sure your International roaming is on.
What device are you using and what country are you traveling in? If you manually select the network. What carriers does it give you a choice of and what network is it connecting to automatically?
MELISA69 wrote:
The carriers it provides are tmobile-NL, NL KPN, Vodafone NL
Does it allow you to manually connect to T-Mobile-NL?
¿Cómo lo hago?
My apn is "tmobile US LTE"
El roaming de datos está activado. But I still do not have data. Only wifi. I even purchased international calling yesterday.
I appreciate all the help I can get. Tmobile is not helping at all.
I have the new flip 4 Samsung. Just purchased it a few days ago in the states. I'm from America. Currently in Amsterdam traveling to Germany, then the France.
