Forum Discussion
Does Wi-fi calling HAVE to be turned on for my phone to make calls to work?
My phone suddenly stopped making calls or receiving Texts. Then I chose to turn on WiFi calling and things began working. Should WiFi calling always be on? Is my phone needing to be serviced?...
There is a preference within the Wi-Fi calling setting for wi-fi preferred, cellular preferred, or wi-fi only. If you have on one of the wi-fi options, it can lead to call failures when not connected to wi-fi or at the edge. I bet that is what your daughter was able to find and change. Glad you got it working.
