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Flip4_user's avatar
Flip4_user
Roaming Rookie
Hace 3 años

'E' instead of 5G or LTE

The flip 4 was working fine until a few days ago where I see E on the signal bar and no more 5G or 5UC.  The issues is that when I see the 'E' my phone network disconnects easily and I have 2G data, which is frustrating.

Called T-mobile and they said there was a 'modernization' happening where I live.  I am about 100 miles away from my house and I am still getting that dreadful 'E'.  I have cleared cache, reset network, reboot, manually select carrier, cleared cache in sim-kit apps to no avail. 

this phone was working fine until 4 days ago.  Please help

  • Thanks.  I went through all the new samsung phones (s. s+. s ultra and fold4) with similar issue.  Flip 4 worked great for about 4 weeks then this happens.  I guess another trip to the store for new sim card which should work for maybe 4 weeks….

  • this points at the phone itself...are you able to take your sim card and toss it into one of the other phones? if you can try that and if the problem followed then its a sim card issue. if it didnt follow then its pointing at the device itself.

  • I did mentioned that to TMO but the response was still the same

  • My family members have iPhone and they are not affected by this

  • any other TMO phones around you? and if so are they seeing the same thing or no?