Forum Discussion
I am unable to make calls
I am unable to make calls
Looks like everything is getting back to normal. You may need to restart your phone to refresh the network connection.
- cl_8170095Network Novice
unable to make calls
- tmo_amandaBandwidth Buff
Hey there! What area are you in? I'll take a look to see what's going on.
- kh216Network Novice
BARRINGTON NEW JERSEY
- tmo_amandaBandwidth Buff
Thanks for chiming in! Looks like we've had a good amount of reports come in within the past hour from the NE area stating they're unable to make calls and get a busy signal instead. Our engineers are already on it and working on getting everything back to normal ASAP. When I find out more, I'll update the thread.
- magenta9873727Network Novice
not working in boston either, data is fine, can't call on lte or wifi won't connect. If calling a t mobile cell phone doesn't ring but you can get to voicemail
- tmo_amandaBandwidth Buff
Thanks for the extra details, @magenta9873727.
- nejirwinNetwork Novice
Is there an outage? If so, estimated restore time?
I am in CT and on both lines on our business account we are unable to make calls, even to 611, customer service.
gracias
- tmo_amandaBandwidth Buff
Hola @nejirwin!
I'm not sure if you saw my previous message:
Amanda wrote:
Looks like we've had a good amount of reports come in within the past hour from the NE area stating they're unable to make calls and get a busy signal instead. Our engineers are already on it and working on getting everything back to normal ASAP. When I find out more, I'll update the thread.
- magenta9873690Network Novice
Same in Jersey City, NJ for the past hour. No voice, but text works. Looking for an ETA on the fix.
Also, why isn't TMobile self-reporting on social media? That's your thing and you have nothing on this.
- jbeach10Network Novice
Also unable to make calls in Ohio
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