Forum Discussion
iPhone was blacklisted by Verizon and got it removed from the blacklist
hello all. So my vexing fiasco occurred on june 20th, 2023. I went to work by subway. when I got to my stop, I noticed my phone network status bar had said SOS. I tried restarting the phone...
Thanks for your detailed challenge you had with your IMEI.. It Just happened to me..
On August 25, my phone went into SOS mode. After speaking with tech and receiving pretty much the same comments (its not showing locked), he told me that it was reported lost/stolen in May.. Told me it would take up to 5 days.
On August 26, I walked into a TMobile store and the manager was nice to assist me as much as she could and said it would take 24hrs.. Next day (Aug 27) I walked back in and here is where the run-around started. She was ultimately told it would take up to 5-days.
Today, Aug 28th, I started chatting with Dan (via tmobile.com) to tell me it was resolved.. Why wasnt I informed. He told me to go to settings / Reset Phone.. Did not work.. Told me to remove/reinstall sim. I did that and reinstalled / rebooted.. NOTHING.. He basically told me to call their 800# and speak with Tech Support.. Thats where I got Thalia.. I explained and she began to assist / troubleshoot, Only to hit another brick wall. She did state in our conversation that it was Verizon who reported my phone. Lost/Stolen. What was even more troubling was that I should call Verizon to have this resolved..
