Forum Discussion
newly ported numbers dont receive text messages
Hello all, We recently transfered out service from ATT to T Mobile and got our numbers ported over last week. We have noticed that we are not receiving text messages from numbers outside of T-Mo...
wisetechscott wrote:
We got new devices ( both pixel 7 phones). We are using the standard messaging app.
Is RCS enabled in the Messaging app? If so. Try disabling RCS to see if that resolves the texting issue.
Did you bring your devices from AT&T or get new ones from T-Mobile? What texting app are you using? Have you checked the APN Settings for texts and data within the texting app and in your device settings?
https://www.t-mobile.com/support/devices/not-sold-by-t-mobile/byod-t-mobile-data-and-apn-settings#:~:text=In%20Settings%2C%20look%20under%20Wireless%20%26%20Networks%20or,update%20the%20following%20settings%20for%20the%20Data%20APN.
