Forum Discussion
No service when power is out
Does anyone know why a TMobile cell phone won't work during power outage yet other providers' phones do? It's frightening to be without power AND cell service!
In some areas, T-Mobile has no backup generator/batteries for outages, while other carriers do.
In my experience, T-Mobile has fewer backup generators/batteries for outages.
Recently in the middle of the city, T-Mobile’s site was down - power outage for a few blocks.
Similarly, in a different area with the California power safety shutoff (planned, no less) T-Mobile has service from ~10 miles out attempting to reach (no backups), while AT&T typically during the season has portable generators chained to the street mounted utility poles during the fall season.
As a sidenote: AT&T == FirstNet = first responders, so they have a bit of an obligation to have service running.
As mentioned above by @drnewcomb , if you’re in an area with frequent power outages/storms and rely on service … you might want to take power outages into consideration
