Forum Discussion

magenta5861699's avatar
magenta5861699
Newbie Caller
Hace 7 años

No se reciben llamadas y los mensajes de textos se demoran

I'm from San Diego and a customer of T-mobile since 2009. Seeing these issues of not receiving calls and texts for a while now even with signal showing 3-4 bars. Sometimes I'm able to make my device receive calls by putting device in airplane mode, wait for few seconds and out of airplane mode. Definitely need a proper solution from T-mobile for this. I'm using an unlocked Sony Xperia XZ.

  • Fedja's avatar
    Fedja
    Network Novice

    I tried 1-505-998-3793 for technical support. I waited over an hour but it was a free of charge call.  

  • Cdehart40's avatar
    Cdehart40
    Network Novice

    Someone help me please I was sprint customer since 2008; still no service since T-Mobile unless I’m on Wi-Fi at my house when is our area 45380 gonna be fixed

     

  • Carole's avatar
    Carole
    Roaming Rookie

    I have a Samsung S21 and have not received a few texts from different people.  As I have customers, this is not good.  I do get texts from others though, most of the time.   But that I'm not receiving some texts is a problem.  My phone isn't that old and I like it.  I'm also very busy and don't want to go into a store (especially as one near us closed) but I may just have to do that.  I may have to get a different phone.  Such a hassle.

  • Carole's avatar
    Carole
    Roaming Rookie

    Ty. It must be. Others seem to have same issue.  Although I do notice I seem to miss texts more from Iphone users.