Forum Discussion
not receiving texts from Italy
I am trying to set up an account for the TABNET app, but am unable to receive the verification text. TABNET is an Italian app for purchasing bus fare in Tuscany and Lazio. It is widely used and important to have when traveling off the tourist trail where bus tickets are more difficult to purchase. I spent an hour with two TMobile techs who assured me that the issue was with TABNET and not TMobile. I checked with other TABNET users who have different carriers and they all set up accounts with ease. Guess I'll have to change carriers to make this work?
How do you enter your phone number (what format) when setting up the TABNET account?
I'm having the same problem with the TabNet registration and found this thread researching it. Was wondering if it will work when I get to Italy but don't want to wait for that.
Have you made any progress?
I contacted TABNET and received a "canned" response that my problem was an issue with my carrier (not TMobile specifically). Then I hopped on my international travel FB group and asked others to relate their experiences with TABNET registration. Everyone who responded said they had no trouble - none of them were TMobile users. Based on what I've read in this forum, TMobile has a serious problem with international carriers not being able to get SMS texts to TMobile clients.
you also contacted TABNET developers to see if its an actual known issue with TMO only?
