Forum Discussion
Not receiving traffic alerts
I am subscribed to traffic alerts via 511NJ.org and had received all alerts up until about 2 months ago. All alerts ceased. The alerts originate from info@511nj.org and are sent to my mobile email xxx-xxx-xxxx@tmomail.com I have called tech support and spoke to alive person and also chatted with tech support through the app and nobody can figure it out. 511NJ does not give you the option to use just the phone number. It is using the short code but the alerts are being filtered out somehow. It automatically adds the @tmomail.com part. This is a drag because I depend on these traffic reports as I am a driver by profession. What can be done. Should I email Mike Seivert ? (My next step)
Hey there. This topic has been discussed quite a bit throughout the Community. You'll want to check out my answer on the following thread because it explains a bit about what is going on in situations just like yours.
https://community.t-mobile.com/accounts-services-4/gmail-to-phone-tmomail-net-is-not-working-45351If 555NJ does not allow phone numbers, then you will want to provide them with an email address. Otherwise, you will want to contact the traffic alert service to see how else they can send you those notifications since the tmomail.net service is not designed for ANY automated messages.
¡Qué tengas un excelente día!
Hey there. This topic has been discussed quite a bit throughout the Community. You'll want to check out my answer on the following thread because it explains a bit about what is going on in situations just like yours.
https://community.t-mobile.com/accounts-services-4/gmail-to-phone-tmomail-net-is-not-working-45351If 555NJ does not allow phone numbers, then you will want to provide them with an email address. Otherwise, you will want to contact the traffic alert service to see how else they can send you those notifications since the tmomail.net service is not designed for ANY automated messages.
¡Qué tengas un excelente día!
