Forum Discussion

Kellyhguillot's avatar
Kellyhguillot
Network Novice
Hace 8 meses

outages in Abbeville, La

Where can I get information on the estimated time for repair for cellular service in Abbeville and Maurice, La?

  • I’d recommend hitting up T-Mobile on social media (Twitter/Facebook).

    Alternatively, T-Mobile app with messaging or 611 (you’ll get offshore support with this one).

    Have them file a ticket for a service outage.   You may have to go through a painful 'reboot, insert sim, network refresh' scripted debug before they file a ticket … or escalate to Advanced Technical support.

     

  • VRose2024's avatar
    VRose2024
    Network Novice

    This is ridiculous, when will our services be back up? I'm missing work because of this.

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    I’d recommend hitting up T-Mobile on social media (Twitter/Facebook).

    Alternatively, T-Mobile app with messaging or 611 (you’ll get offshore support with this one).

    Have them file a ticket for a service outage.   You may have to go through a painful 'reboot, insert sim, network refresh' scripted debug before they file a ticket … or escalate to Advanced Technical support.