Forum Discussion
Phone cuts in and out regardless of wifi or LTE
I have a Samsung 8 with T Mobile. The phone is not damaged. Since the Covid 19 pandemic, my phone has been cutting in and out during calls, sometimes will not send text messages, and it does not ...
When you take a look at the signal, does it fluctuate or stay solid? I'm also curious if it's only happening when you message or call specific number? A great place to start is using our Solucionar problemas de señal / sin servicio | Asistencia de T-Mobile page for steps on how to help.
if you have other TMO phones around you seeing the same thing then its pointing at a network issue. if those same phones are also on your account then its possible it could be a account issue..maybe..is this problem only happening at one main location or everywhere you go? and depending on what phone you have you can also try using wifi calling and see if that helps or not.
