Forum Discussion
Phone cuts in and out regardless of wifi or LTE
I have a Samsung 8 with T Mobile. The phone is not damaged. Since the Covid 19 pandemic, my phone has been cutting in and out during calls, sometimes will not send text messages, and it does not ...
When you take a look at the signal, does it fluctuate or stay solid? I'm also curious if it's only happening when you message or call specific number? A great place to start is using our Solucionar problemas de señal / sin servicio | Asistencia de T-Mobile page for steps on how to help.
Looks like Samsung S8 supports LTE B2 / B66 / B41 and B12
B2/66/41 are ‘midband’ (not great indoors or as good for coverage), while B12 is ‘longer range’
B71 has more capacity typically.
Similarly, S8 can aggregate B2/B4 (66) and B12, which is good.
Is your husband’s also an S8 ?
I can’t guess what spectrum and bands are available in your area (i.e. B71 is common mostly nationwide, while B12 is not as common - more regional.
Samsung S10e has B2/B4/B5/B12/B41/B71 SM-G970U
https://swappa.com/guide/samsung-galaxy-s10e/network
Samsung S8 SM-G950U
https://swappa.com/guide/samsung-galaxy-s8/network
This could be verified with Samsung internal diagnostics (painful to use). Cellmapper and location would show what is local for you.
