Forum Discussion
Phone cuts in and out regardless of wifi or LTE
I have a Samsung 8 with T Mobile. The phone is not damaged. Since the Covid 19 pandemic, my phone has been cutting in and out during calls, sometimes will not send text messages, and it does not ...
When you take a look at the signal, does it fluctuate or stay solid? I'm also curious if it's only happening when you message or call specific number? A great place to start is using our Solucionar problemas de señal / sin servicio | Asistencia de T-Mobile page for steps on how to help.
Hi - I'm having the same issue. I got an iPhone 13 last year and recently I'm being told that the call cuts in and out (regardless of incoming or outgoing). I have wifi calling disabled, have btw 2 and 4 bars (it varies a lot) and when I make a call it often takes a while to connect (doesn't matter if I'm in the house). Trying to figure out the root cause and how to troubleshoot. I did not have this issue with Verizon. My home is in the 5G map area too. Any advise / suggestions would be so helpful!
