Forum Discussion
phone on a plane
My son has phone # 540******* states he is on a plane and his internet is not working and phone stating we dont have that plan. Explica
Data runs practically everything now so not having it can really drag down the day.
The plane should have a Wi-Fi network that your son can connect to. Access to sites is still pretty limited on their Wi-Fi, but he should be able to connect to browse some basic sites including the airline's entertainment website and send text messages.
Nuestra Wi-Fi en los vuelos: Internet, streaming y mensajes de texto ilimitados page on T-Mobile.com shows the steps to take to check your account for the right plan and how to connect on his phone. Remember that not all airlines partner with us on our free In-Flight Wi-Fi deals.
Hope this helps!
A lot of smaller aircraft still do not have in-flight WiFi. Having a cellphone not in airplane mode while in-flight in the and a lot of other countries is illegal. If the flight has WiFi. Is WiFi Calling enabled? Some in-flight WiFi services do block WiFi Calling for passenger comfort but usually permit texting.
