20 years and leaving

lizoliver914 wrote:

Over 20 years of being with T-Mobile.  I have left.  See pictures below; my file complaints started around August 19th or the week after.  I had no data and cell service the moment I left my house.  When I called the auto said "problems in your billing area with no eta".  This went on for 2 plus weeks.  I am an uber driver and could not make a living. 

This upsets me to tears so I wish not to go into the details again but I am certain you can read it on my file.  Also I have attached some of the folks in my area that have been complaining as well.  Your folks treated me like I was crazy and like the problem was with me and when I asked for compensation - I was hung up on; I was promised then I was hit with a full payment on my bill or else.  NOT COOL TO TREAT YOUR 20 YEAR LOYAL CUSTOMER

I know you are a giant company and don’t care about little me so it doesn’t matter to you my complaint and that you are losing little one customer me but I still wanted to send this in and say my bit.

Bye!

To TMobile – I am just a number!

Wow, I got hung up on too for asking them to solve a problem. Yes, you should have been compensated. Did you report to the FCC?  They do mobile phone complaints and will investigate. Es gratis