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Hacked
Thank you for your post. This is EXACTLY what's been going on w my phone. I e had the same people (an x and his roommates/ best friends/thieves hacking my accounts for two years or more. I believe and checked and someone had accessed the digits option . They took over my account actually through Verizon and when they found out I was doing police reports they shut my phone off. I actually could not get it turned back on and was the registered owner! So I come to TMobile and now I am experiencing the same exact things going on. I am not the registered owner. I tried to login my phone number doesn't exist. My email is wrong. My passwords are changed constantly when I call customer support, they treat me like I'm psychotic crazy no one can possibly hack into their systems they just don't want to hear that and so they don't deal with it. A $1400 iPhone 13 promax pretty much useless because I am constantly hacked into my settings, changed they ride off my data I know exactly who it is. The sad part is they have all my information, my social, my drivers license info, my birthdate of course, my name, etc. etc. it is beyond frustrating it is something that will drive a person over the edge. I am tired so freaking tired of hackers involved in my business in my accounts. I've had to stop payments get new credit cards, etc. etc. it goes on and on , I don't care how long it takes. I have police reports and the CBI working on cases against these people. Eventually they will be caught. If it takes me til the end of time I will see that these people who basically ruin your life get what they deserve .I just wish TMobile would open up their minds a little bit. I do believe they know they just are trying not to say anything about hackers or your account being compromised as they would rather hear , it's real it happens every freaking day it happens constantly I get tired of explaining the same old story over and over and over and getting things reset and then they maybe get my account straightened for a day or two and then boom the same thing happens same crap it is beyond frustrating . I'm sorry what you're going through I know the feeling believe me.
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