Forum Discussion
People calling me get a busy signal
The majority of the people calling me get a busy signal even when I'm not on the phone.
Thanks for clarifying. In this situation, we will need you to gather a few examples of this happening that are less than 24 hours old. Once you have these examples (date/time/number that called you) please contáctanos so our tech care teams can gather that info and open up a support ticket for you.
I found out what the problem is. I went to the T-mobile store to see what they can check out for me and apparently what is causing this issue is the SPAM blocker set on the account. I don't know how it got on there but in order for you to remove it, you will have to go into the T-mobile store or call them to remove that feature from your phone number and any other phone number on the account. After 30 mins from them removing this, I can now recieve calls from everyone from AT&T and other carriers. Hope this helps.
