Forum Discussion
People calling me get a busy signal
- Hace 7 años
Thanks for clarifying. In this situation, we will need you to gather a few examples of this happening that are less than 24 hours old. Once you have these examples (date/time/number that called you) please contáctanos so our tech care teams can gather that info and open up a support ticket for you.
I am having the same issue as some of the people above. When someone from a company calls me, they get a busy signal. I cant supply the rep with a phone number because the company has multiple land line numbers. It would also be a bit tedious to try an obtain all the effected numbers to give to Tmobile. (Google Pixel 2)
I have exhausted all trouble shooting methods such as:
turning off the phone
factory reset (which I will not do again)
phone reset (under my phone option)
test inbound calls from multiple people in the same area code (I can get their calls)
total clear out of any / all blocked numbers
Checking signal bars when I was told the caller could not reach me (its 3-4)
Change physical location (did nothing)
Advised company of faulty land line equipment and / or other equipment. Was advised by company that other people in the same area code are able to receive their calls (but not me)
- contacted Tmobile tech support with days / times callers reached a busy signal. Did some minor trouble shooting with over the phohe rep , but problem still persists
If anyone out there has had a exact / similar issue and was able to resolve it, post your solution here.
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