Forum Discussion

angelazq's avatar
angelazq
Network Novice
Hace 7 años

Recently, Ive been getting only 2 bars

Before, the signal was great, always staying at 4 bars. I don't know what happened within the last couple of months. The maximum amount I can get is 2 bars, connected to my wifi or on LTE. Someti...
  • tmo_chris's avatar
    tmo_chris
    Hace 7 años

    Well that is a plus haha! AS far as the strength goes, if you are getting no signal, that is something that we will definitely want to look into. Por favor llámanos when you have a moment so we can get a service ticket opened for your location.

magenta6261290's avatar
magenta6261290
Network Novice
Hace 7 años

Make sure your phone is not connected to "wifi preferred" in your connection settings but "cellular network preferred". That setting can cause a lot of unknown service issue. Hope it helps.