Forum Discussion
Regular voicemail notification not clearing after using visual voicemail
- Hace 6 años
Hola @movielover
Thanks for taking the time to post to our community! Is this something that just started by chance or has it always been this way? It sounds like the network is not syncing properly when you check the VM and that is something that we would need to get refreshed for you. If you have a moment, please give our folks over the phone a call so we can get a support ticket opened for this issue.
My question is similar, along the same lines as the others above, but what I most need to know is, how to totally disable the voicemail that requires you to dial something, and use ONLY Visual Voicemail? Everytime I click the notification that I have a voicemail, it always goes straight to the phone dialer version of voicemail, which I NEVER EVER want to use; I have Visual Voicemail set up, so it should ONLY use that, NOT the very-annoying one that you have to dial.
How do I fix this?
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