Forum Discussion
Tmobile Home Internet
Anyone having connectivity issues? My signal strength is almost at full bars but on my phone it tells me no internet connection. Been having this issue for a couple weeks now and still no fix. I cons...
Been having the same issue here for weeks (on multiple phones and on the 5G home gateway). I've found when the signal changes from good to very good (or on a phone when it switches from 5G to 5GUC) internet connectivity dies and does NOT come back; everything was working fine for months. I have opened multiple "support tickets" and had several managers promise to call me back, they never have. I have spent at least 8 hours on the phone with "support". Seems at least a few of you received an update of "tower maintenance". I keep getting told that "everything is fine". When it works I routinely see 200Mbps/down and 6Mbps/up. If I switch a phones to LTE the problem does not happen (but someone decided to remove that option on the5G home gateway). I thought they had done something to fix it as I stayed up from Thursday to late last night, but today it just keeps loosing connectivity every few minutes.
