Forum Discussion
VPN issues
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mob...
fatherloves wrote:By the way, if you can’t get your VPN to work for any reason, there is a work around of connecting to VPN using your phone’s hotspot.
Turn on your phone's hotspot and connect to your computer to your phone's hotspot WIFI connection. Then, connect to your VPN. This worked for me.
This is a small hassle, but if you want to keep TMobile Home Internet, then this is another option.
The workaround works for me!
fatherloves wrote:I got my tmobile home internet yesterday and it is already on firmware version 1.2003.03.0168. My VPN is Global Protect. I can login and connect to VPN, but not able to access my company’s websites, servers, databases, etc.
After calling technical support, he was able to resolve my issue. He had to reset my internet connection and made couple changes, maybe config changes. After his changes, I was able to get much better speed (60 to 70 mb vs. 30 to 40 mb before). Most importantly, I was able to connect to my company's websites, servers, and databases.
He explained that VPN makes the internet connection so slow that it just bogs down the internet connection where you just can't connect to anything. By increasing the internet connection speed, VPN can work much better.
Now my problem is resolved and I get to keep Tmobile home internet which is much better than AT&T.
Any clue what changes did the tech support made? When I called they told me the workaround involves having my IT make changes to VPN.
