Forum Discussion
VPN issues
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mob...
idejoe wrote:My VPN connection again had issues for the past couple of days. Each time tech support (1-844-275-9310) was able to fix it. I was told by the the representative today that T-Mobile hardware team is aware of the problem and has a software fix that they will roll out by May 23rd? However, she was able to put in a ticket for me to expedite the update of my device so hopefully I do not have to keep calling them after that.
Thanks for the info, unfortunately the rep told didn't know much and told me they did not have a date. I just had to return the Tmo gateway and canceled the service. I stayed with my ISP which I got a cheaper deal for 150mbps, maybe in the future if they fix it, I'll decide.
