Forum Discussion
VPN issues
All devices and home network are good. Signal strength is 2 bars (weak, but functional). Spouse needs to set up VPN to work from home, but even IT from the office could not get VPN to work via T-Mob...
T-mobile home internet tech support was able to remotely downgrade my VPN firmware/software so that it works with Global Protect VPN. After the reset, I had to turn the router off, unplug it, then plug it back in after 30 seconds or so then turn it on, for it to work. The representative said that current firmware is known to have issue with Global Protect VPN and they are working on fixing that.
