Forum Discussion

angelazq's avatar
angelazq
Network Novice
Hace 7 años

Recently, Ive been getting only 2 bars

Before, the signal was great, always staying at 4 bars. I don't know what happened within the last couple of months. The maximum amount I can get is 2 bars, connected to my wifi or on LTE. Someti...
  • tmo_chris's avatar
    tmo_chris
    Hace 7 años

    Well that is a plus haha! AS far as the strength goes, if you are getting no signal, that is something that we will definitely want to look into. Por favor llámanos when you have a moment so we can get a service ticket opened for your location.

Kmc1026's avatar
Kmc1026
Newbie Caller
Hace 3 años

I have been having this issue for the last two months. My phone only ever shows 1 or 2 bars of service and most calls I make within my home are dropped or sound like I'm under water. If I'm lucky the call will hold up while I'm outside of the home. I have an iPhone XR, have updated to the latest iOS, tried connecting and disconnecting from wifi calling it doesn't matter what I do. It's becoming very frustrating and I can't make a phone call to T-Mobile because it drops. A customer support email for T-Mobile to address problems like this would be helpful.