Forum Discussion
Recently, Ive been getting only 2 bars
Before, the signal was great, always staying at 4 bars. I don't know what happened within the last couple of months. The maximum amount I can get is 2 bars, connected to my wifi or on LTE. Sometimes I even get no service. Ive tested my internet connection online and it always says that there's nothing wrong. What can I do to get the 4 bars again?
Well that is a plus haha! AS far as the strength goes, if you are getting no signal, that is something that we will definitely want to look into. Por favor llámanos when you have a moment so we can get a service ticket opened for your location.
- snn555Bandwidth Buff
WiFi being on or off won't make the lte stronger.
If anything, the signal would be better on wifi .
- magenta6261290Network Novice
Wifi CALLING is different from WIFI. Its just an additional step you could possibly try.
- snn555Bandwidth Buff
WiFi calling uses wifi. As such, LTE would not be needed. Typically, wifi, when available, is stronger than LTE due to range and proximity.
- tmo_chrisSpectrum Specialist
Hola @magenta6261290
Do you notice if the signal is any better when you are outside of your home or in other locations?
- angelazqNetwork Novice
It still stays at 2 bars even outside of my home. I do feel like the network is slightly faster despite that.
- snn555Bandwidth Buff
The appearance of bars can be rather deceiving because you can have several megabits per second speed difference within the same number of bars. The software controls how it reads the signal and displays the bars accordingly. You may recall several years ago with the Apple iPhone 4 that reception was reported to seem weak so Apple sent an update to the software that made it appear as if the signal had gained strength by increasing the threshold for the bars. in other words all the software did was give you an extra bar even if the signal had not increased.
- shajon22Network Novice
Thank you so much turning off WiFi calling actually worked and made my bars go up from 2 to 4 plus it’s faster !
- Mailman8033Network Novice
I also am only getting 2 bars..received replacement unit today and same issue..very very slow speeds
- NounshooterNetwork Novice
I live in Houston Texas and Sugarland Texas
I have an iPhone 12
I am blocks away from Hwy 59, a major road.
I have rarely gotten more than two bars, three sometimes, and four never.
ive recently moved and have no internet, so I’m kind of screwedwhat is going on?
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