Forum Discussion

movielover's avatar
movielover
Network Novice
Hace 6 años

Regular voicemail notification not clearing after using visual voicemail

I have the same question that was asked in this thread, which was marked as "assumed resolved" but doesn't have answers. I have an LG G8. When I get a voicemail, I get two notifications: one is f...
  • tmo_chris's avatar
    Hace 6 años

    Hola @movielover

    Thanks for taking the time to post to our community! Is this something that just started by chance or has it always been this way? It sounds like the network is not syncing properly when you check the VM and that is something that we would need to get refreshed for you. If you have a moment, please give our folks over the phone a call so we can get a support ticket opened for this issue.