Forum Discussion
Regular voicemail notification not clearing after using visual voicemail
I have the same question that was asked in this thread, which was marked as "assumed resolved" but doesn't have answers. I have an LG G8. When I get a voicemail, I get two notifications: one is f...
Hola @movielover
Thanks for taking the time to post to our community! Is this something that just started by chance or has it always been this way? It sounds like the network is not syncing properly when you check the VM and that is something that we would need to get refreshed for you. If you have a moment, please give our folks over the phone a call so we can get a support ticket opened for this issue.
The T-Mobile visual voicemail app never works properly it'll work okay for a few days then stop working this constantly happens T-Mobile really needs to stop with the T-Mobile visual voicemail app and allow users to use the built-in visual voicemail in their phones it's really really dumb that they disabled that and they're doing it just for the sole purpose that you have to pay for features that are included in the phones visual voicemail. I'm also having the same problem where my voicemail notification will not clear unless I tap it this never used to be the case it just started and now no matter how many times I refresh clear data clear cache it's the same problem over and over again I can't get it to work properly T-Mobile should be disgraced that they're not allowing us to use the regular visual voicemail like every other phone.
