Forum Discussion
Regular voicemail notification not clearing after using visual voicemail
I have the same question that was asked in this thread, which was marked as "assumed resolved" but doesn't have answers. I have an LG G8. When I get a voicemail, I get two notifications: one is f...
Hola @movielover
Thanks for taking the time to post to our community! Is this something that just started by chance or has it always been this way? It sounds like the network is not syncing properly when you check the VM and that is something that we would need to get refreshed for you. If you have a moment, please give our folks over the phone a call so we can get a support ticket opened for this issue.
This has been like this for over a year on my old phone (s8+) and new phone (S20+). There's no way to turn off the notification for the built in voicemail and the only way to clear it is to call in and listen to it tell you that you 'have no new voicemails' since you've already deleted it from visual. It would be really annoying if I got more than one voice mail a month!
