Forum Discussion

magenta7144190's avatar
magenta7144190
Network Novice
Hace 3 años

Remote Gateway Start

Regularly, when I wake, I find my internet service is down. My usual fix is to do a restart of the gateway. But, If we are out of town for an extended period I need a way to do a restart remotely. I am wondering what the steps would be to do a remote restart of my T-Mobile gateway so I can access my devices such as thermostat, weather station, etc.?

 

  • Trollen's avatar
    Trollen
    Newbie Caller

    Just started happening to my gateway after flawless operation for 4 months. Needed reset 2 days in a row.

    Short answer, there is no way other than contacting CS. They can do it remotely, that helps but you cannot do it yourself. It should be made available through the app.