Forum Discussion
taunyarobbers
Hace 3 añosNewbie Caller
Sad to treat loyal customers this way why would t-mobile merge with a company (Sprint) that did nothing but hurt there name and business
Ridiculous was a loyal Sprint customer with 5 phones on my account for 20 years then the merge happens and my service goes to crap have around 8 hrs spent on the phone talking to people that can bare...
formercanuck
Hace 3 añosSpectrum Specialist
Mostly because Sprint was bleeding money and customers.
T-Mobile 'was' focused on value and being different that the corporate AT&T/Verizon in the past (John Legere). They have been focused on their 'urban base' and being a relatively low cost / high value carrier (i.e. some 'freebies' - Netflix discount, Paramount+, cheap roaming)
They aren’t the big carrier that is 24x7x365 with backups/cows/colts everywhere - but are promoting themselves as it.
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