Forum Discussion
T-mobile needs to fix the data issue with Canada
Considering multiple users are experiencing exactly the same issue with data roaming in Canada currently, can we please hear from T-mobile exactly what they are doing about this?
tjemartin wrote:I've been having problems with this issue myself. I have a factory unlocked Samsung A716U1. My phone works flawlessly when in the US, but as soon as I cross the border into Canada, I get no signal and cannot call out or text. However, if I'm connected to a wifi network, I turn on Wifi Calling and my phone works as intended. I don't understand it and it's frustrating.
That sounds like you don't have roaming turned on in your devices Settings. Roaming must be enabled if you want to have service when leaving the US.
