Forum Discussion
T-mobile needs to fix the data issue with Canada
Considering multiple users are experiencing exactly the same issue with data roaming in Canada currently, can we please hear from T-mobile exactly what they are doing about this?
Also when I travel to visit mine doesn't work anymore either. I have a new Samsung. He has a new iPhone.
They're definitely having some sort of issue. My husband's data hasn't worked for over 2 months. He's in Toronto. We have went through all their troubleshooting things via phone call. Calling and texting works fine. Data roaming is on. Nothing has changed just that the data stopped working.
Perhaps, but it could be there devices or some other reason. More than a handful of T-Mobile customers travel north of the border regularly. If there wasn't a lot, then Canada and Mexico would be add-ons and not included with more plans.
You are correct Vancouver isn't all of Canada - I don't understand what you are referring to. I'm not in Vancouver nor anywhere near there.
Yes, that thread was started 1 year ago but you will also see in the last 10 days there have been multiple posts about seemingly the same issue.
Vancouver isn't all of Canada. All users aren't impacted and that thread was also start more than a year ago. I have spent close to half of 2021 up in Ontario, Canada with no issues at all.
What is the issue exactly? I haven't had any issues with data recently and I regularly travel to Toronto, Canada and travel around Ontario.
