Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
I have the same problem. Test messages are stuck "sending" when connected to wifi. Happens on different wifi networks (so not a wifi router issue). This is an intermittent problem. My phone is a Samsung Galaxy J7 connected to a T-Mobile LTE network. Turning airplane mode off/on gets the messages to send. But this is a serious problem. You never know if your text messages have sent or not.
There is a bug here for sure. Looks like the issue was reported to the engineering team back in September. Any progress to report or workarounds that can help us out?
