Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
I've always had this problem on T-Mobile networks. I have very bad reception at work, and I'm able to receive calls just fine on their free Wifi. When trying to send/receive text messages, I get network error messages. I thought it was just me. This problem only seems to occur while I'm at work. Though to be fair I have the smart setting enabled that when I'm at work to turn on Wifi and when at home to turn on data. I find the data has a better reception and is a lot more reliable.
