Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
We recently switched from Verizon and brought our Samsung devices, S6, S7, S8 & S9. We are experiencing the same problem, and interestingly enough it seems it a very common problem that's gone back at least to the beginning of this post. Below are my APN settings, anything look like it can be tweaked to fix my issue? Also, I have the "always keep mobile data activated" in the advanced menu.
