Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
My phone just started doing this last week. What kind of phone company lets this sort of known issue persist for so long. I have changed nothing. The phone just stopped sending my texts. Now I must turn off wifi to get the phone to send a text. I have a moto g5+. Wifi works well with other devices. I am looking forward to my family coming back from a trip see if their tmobile phones have the same problem. My son's phone is on another carrier and it sends texts over my wifi with no problem. Maybe i need to switch carriers.
