Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
Just switched to T-mobile from Walmart. I never ever had any problems with walmart, but this is a reoccurring issue with T-mobile. It can take up to an hour to get texts, if I get them at all. This makes time sensitive logins and things that use temp text code to complete problematic.I also have random calling issues where I am connected to wifi; people are being sent to my voicemail, and I just simply receive a missed call notification.
When I spoke to T-Mobile about several of these issues I was told by the rep and let me quote here "Maybe T-Mobile is not the right network for you."
