Forum Discussion
Texting issues when connected to WiFi
I've been having an issue for about a week now where as soon as my phone connects to Wifi, I begin having issues sending and receiving text messages. I've been having the same issue as well as my...
If the messages are only failing when the phone is using the Wi-Fi calling, this is going to be something that we will need to open an engineering support ticket for. Please gather a few examples/date/time/numbers of the failures and contáctanos so our tech care folks can get a ticket opened up for you.
I've been having a lot of trouble with this at work. In my office I don't get a good cellular reception but my phone is connected to WiFi. However, I consistently have the problem where SMS won't send (thru Messages). Sometimes they are just really slow and they eventually go thru, though on occasion they get dropped completely (especially pictures). Sometimes turning WiFi on and off helps push them thru, sometimes it doesn't. However, I might have finally found the fix. I switched the WiFi calling preference from mobile network to WiFi. After doing this, when I send an SMS it consistently sends within 1-2 seconds. Prior to the change, they would be in the "sending" state for 5-10 seconds minimum or 30+ minutes in the worst case when they just weren't getting thru. And for reference I have a Pixel 3.
